Frequently Asked Questions
Where are McIntosh Leathers products made?
McIntosh Leathers products are made in London, UK.
Who makes McIntosh Leathers products?
McIntosh Leathers products are made and designed by Angelita Johnston, London College of Fashion graduate.
What type of leather do you use?
From Saffiano leather to premium surplus hides sourced from the luxury shoe industry, every leather we use is carefully selected for its quality.
What is Saffiano leather?
Saffiano leather is a high-quality leather known for its distinctive cross-hatch texture and excellent durability. The textured finish helps make it resistant to scratches, stains and everyday wear, while giving it a refined, structured appearance.
Can leather bags be personalised?
Yes, many of our leather bags can be personalised to create something uniquely yours. Selected designs can be customised with initials or lettering, making a personalised leather bag an ideal choice for yourself or as a thoughtful gift.
Is every product made from genuine leather?
Yes. We use carefully selected genuine leather chosen for its quality, durability, and character.
What phones fit the Bena Crossbody Phone Bag?
The Bena Crossbody Phone Bag measures 11.5 × 15.5 cm and is designed to fit most standard smartphones. We recommend checking your phone’s dimensions, including its case, against the bag measurements before ordering to ensure a comfortable fit.
Are your products handmade?
Yes. Our leather goods are handmade with care and attention to detail, using carefully selected leathers and quality materials. Each piece is thoughtfully crafted to create a beautiful, practical product designed for everyday use.
Do you make leather gifts?
Yes. Our collection includes a range of leather gifts, from phone bags to notebook journal companions to smaller leather accessories. Many pieces can also be personalised, making them a thoughtful gift for birthdays, anniversaries, Christmas and other special occasions.
Do you use surplus leather?
Yes. Alongside leathers such as Saffiano, we use premium surplus leather sourced from the luxury shoe industry. Using these high-quality surplus hides allows us to give beautiful leather a new purpose while creating distinctive pieces in limited quantities.
Will my leather item look different from the photos?
As leather is a natural material, slight variations in colour, grain, and texture are normal and make every piece unique.
Do you offer custom orders?
Yes. We welcome enquiries for custom and personalised pieces. Please contact us to discuss your requirements.
How long will my order take to arrive?
Most orders are processed within 1–3 business days and delivered according to the shipping method selected at checkout.
Do you ship internationally?
Yes. International shipping is available to selected destinations. Delivery times and customs charges vary by country.
Can I return my order?
Unused items may be returned within 14 days of delivery, subject to our Returns & Refunds Policy.
How should I care for my leather goods?
Regular cleaning, occasional conditioning, and protection from excessive moisture and heat will help your leather item age beautifully.
How can I contact you?
You can contact us using our contact form or by emailing us directly at studio@mcintoshleathers.co.uk. We aim to respond to all enquiries within 1–2 business days.